(This article originally appeared in Forbes) There exists a customer relationship management application called Rinsed. It’s aptly named. Rinsed is a CRM for car wash…
This article originally appeared in Forbes) A press release from a CRM company called Evergent caught my eye this week. The company announced the release…
(This article originally appeared in Forbes) Paul Greenberg is a well-known author and expert on customer relationship management systems. He’s also the founder and Managing…
(This article originally appeared in Forbes) You’ve spent thousands — tens of thousands! — on a customer relationship system and your people aren’t using it.…
(This article originally appeared in Forbes) Whenever I discuss CRM systems I always like to say that, regardless of the business or industry you’re in,…
(This article originally appeared in Forbes) Whenever I talk to a company looking for a new customer relationship management system, one of the first questions…
(This article originally appeared in Forbes) The makers of most mainstream customer relationship management applications like to say that their products can also do email…
(This article originally appeared in Forbes) When people discuss their concerns about the cloud it always seems that security leads the list. But to me,…