(This column originally appeared in Forbes) This week Salesforce released yet another version of its platform targeted at small businesses. I say “yet another version”…
Gene MarksAugust 26, 2022
(This column originally appeared in Forbes) Google has quietly added a feature to its Business Profile listings that can give any business, regardless of their…
Gene MarksJuly 28, 2022
(This column originally appeared in Forbes) A new survey of 300 marketing executives conducted by Third Door Media — the publishers of marketing and SEO…
Gene MarksJuly 14, 2022
(This article originally appeared in Forbes) Did you know that Amazon has a customer relationship management system for sale? It does. It’s called Amazon Connect.…
Gene MarksJuly 1, 2022
Are you in the real estate business? Then you must know how hard it is to get new customers. The industry is uber-competitive and today’s…
Gene MarksJune 27, 2022
(This article originally appeared in Forbes) Too much of a good thing? In Microsoft’s case, yes. The software giant makes…well…software. Lots and lots of it.…
Gene MarksJune 24, 2022
If you’ve got a CRM application, you can be using it to help you navigate your way through this period of rising prices. Listen to…
Gene MarksJune 20, 2022
(This article originally appeared in Forbes) I ran across a research report recently that provides data on the “Mac CRM Software Market.” It got my…
Gene MarksJune 9, 2022
(This article originally appeared in Forbes) Another year, another CRM buzz-phrase. Every few years the customer relationship management industry seems to come up with buzz…
Gene MarksMay 24, 2022