(This column originally appeared in Forbes) Customer Relationship Management (CRM) and other software vendors love to tout their features, functionality, automation, AI tools and analytics.…
(This column originally appeared in Forbes) Right now, as I write this, countless software companies are building new features into their products that will leverage…
If you’re researching a customer relationship management (CRM) system for your company you’ve probably already run into Bigin, the small business CRM application made by…
(This column originally appeared in Forbes) Pipedrive is a good CRM product. But unfortunately a recent press release from the company doesn’t help its credibility.…
(This column originally appeared in Forbes) CRM consultants can provide value, but they’re not required. Do you need an outside consultant to help you implement…