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Forbes

Business Tech Roundup: Salesforce’s Einstein Copilot Brings AI To CRM

(This column originally appeared in Forbes) 1 — Salesforce announced the public beta availability of Einstein Copilot. CRM company Salesforce has announced Einstein Copilot — the…

Gene MarksMarch 3, 2024

Forbes

Business Tech Roundup: Google’s Gemini Is Coming For Your Business

(This column originally appeared in Forbes) Here are five things in tech that happened this week and how they affect your business. Did you…

Gene MarksFebruary 25, 2024

Forbes

The (Very) Emerging Role Of AI In The Accounting Industry

(This column originally appeared in Forbes) For accountants like me, the promise of artificial intelligence is exciting. Why wouldn’t it be? The profession’s biggest…

Gene MarksJanuary 1, 2024

Forbes

Business Tech Roundup: You Can Now Talk To ChatGPT For Free

(This column originally appeared in Forbes) Here are five things in tech that happened this week and how they affect your business. Did you…

Gene MarksDecember 3, 2023

Washington Times

Big businesses have begun ‘cutting the fat’

(This column originally appeared in the Washington Times) When Elon Musk took over Twitter, many employees either left or were terminated. Some reports claim that…

Gene MarksJanuary 9, 2023

Forbes

On CRM: Yes, Salesforce Really Did Just Introduce A “Groundbreaking” CRM Feature…Except For One Thing

(This column originally appeared in Forbes) Salesforce has taken a big leap forward in solving what is one of the biggest problems facing its CRM…

Gene MarksOctober 3, 2022

Forbes

On CRM: Why Salesforce May Not Be Your Best CRM Option

(This column originally appeared in Forbes) This week Salesforce released yet another version of its platform targeted at small businesses. I say “yet another version”…

Gene MarksAugust 26, 2022

Forbes

On CRM: What Is Conversational CRM? And Why Should You Care?

(This article originally appeared in Forbes) Another year, another CRM buzz-phrase. Every few years the customer relationship management industry seems to come up with buzz…

Gene MarksMay 24, 2022

Philly.com

What mobile apps are popular with Philly small businesses this year?

(This article originally appeared in the Philadelphia Inquirer) Josh Davidson is the owner of ChopDawg, a software development company based in Philadelphia. For him, like…

Gene MarksFebruary 14, 2022