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    What should you do if a customer leaves your employee a $4,500 tip? Guardian

    What should you do if a customer leaves your employee a $4,500 tip?

    (This post originally appeared on The Guardian) What would you do if a customer left one of your employees a $4,561.61 tip? That’s the quandary
    Gene Marks
    Gene MarksMarch 13, 2020
    Why Does Warren Buffett Always Pay In Cash? Entrepreneur

    Why Does Warren Buffett Always Pay In Cash?

    (This post originally appeared on Entrepreneur) If Warren Buffett ever walks into your store or restaurant, he's likely to pay for his purchases in cash.
    Gene Marks
    Gene MarksFebruary 18, 2020
    Alexa, Order Me A Pizza!…And Other Small Business Tech News Forbes

    Alexa, Order Me A Pizza!…And Other Small Business Tech News

    (This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you…
    Gene Marks
    Gene MarksFebruary 18, 2020
    On CRM: ActiveCampaign Raises $100M Because E-Mails Are More Important Than Ever Forbes

    On CRM: ActiveCampaign Raises $100M Because E-Mails Are More Important Than Ever

    (This post originally appeared on Forbes) There was once a time when people were saying that e-mails were soon to be "dead" and that texts,…
    Gene Marks
    Gene MarksFebruary 7, 2020
    Small US businesses are falling victim to the coronavirus too Guardian

    Small US businesses are falling victim to the coronavirus too

    (This post originally appeared on The Guardian) As the coronavirus epidemic spreads throughout China, small businesses in the US are beginning to feel its effect.
    Gene Marks
    Gene MarksFebruary 6, 2020
    Boo Hoo and Waaa! Grubhub Is Helping Increase My Sales! Shame on Them! Inc

    Boo Hoo and Waaa! Grubhub Is Helping Increase My Sales! Shame on Them!

    (This post originally appeared on Inc.) So let me get this straight.
    Gene Marks
    Gene MarksFebruary 1, 2020
    On CRM: Why Is A CRM Marketplace So Important? Ask Zendesk. Forbes

    On CRM: Why Is A CRM Marketplace So Important? Ask Zendesk.

    (This post originally appeared on Forbes) When I speak to people who are looking for a new customer relationship management system
    Gene Marks
    Gene MarksJanuary 24, 2020
    Was It So Unreasonable To Double The Price Of Pizza On New Year’s Eve? Inc

    Was It So Unreasonable To Double The Price Of Pizza On New Year’s Eve?

    (This post originally appeared on Inc.) The hearty souls who braved the crowds and weather in Times Square this past New Year's
    Gene Marks
    Gene MarksJanuary 4, 2020
    Why Did Philadelphia’s Libraries Just Eliminate Late Fees? Entrepreneur

    Why Did Philadelphia’s Libraries Just Eliminate Late Fees?

    (This post originally appeared on Entrepreneur) If you've got overdue books from the Philadelphia Free Library, then I've got good news: You
    Gene Marks
    Gene MarksDecember 17, 2019
    On CRM: Why Are So Many CRM Users Dissatisfied With Artificial Intelligence? Forbes

    On CRM: Why Are So Many CRM Users Dissatisfied With Artificial Intelligence?

    (This post originally appeared on Forbes) We've been hearing a lot about artificial intelligence - AI - particularly when it comes to customer
    Gene Marks
    Gene MarksDecember 9, 2019
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