crm Archives - Page 2 of 13

Forbes

On Technology: The Achilles Heel Of AI That No One Is Talking About

(This column originally appeared in Forbes) You can’t visit a tech website nowadays without the words “AI” all over the place and I’m as guilty…

Gene MarksJune 23, 2023

Forbes

On CRM: Key Steps To Ensure A Clean, Reliable And Effective CRM Database

(This column originally appeared in Forbes) Customer Relationship Management (CRM) and other software vendors love to tout their features, functionality, automation, AI tools and analytics.…

Gene MarksJune 8, 2023

client posts

A Bigin Deepdive: Getting Information from Bigin

In the first installment of this series about small business CRM I described a CRM system as being nothing more than a database. No matter…

Gene MarksMay 16, 2023

Forbes

On CRM: 9 CRM Applications That Are Already Using ChatGPT

(This column originally appeared in Forbes) Right now, as I write this, countless software companies are building new features into their products that will leverage…

Gene MarksMay 9, 2023

client posts

A Bigin Deepdive: Access To Data And External Apps with Bigin

My company has been implementing CRM systems for more than two decades. Sometimes people ask me what’s changed the most over that period of time.…

Gene MarksMay 9, 2023

client posts

A Bigin Deepdive: Increased Automation And Productivity with Bigin

I write and speak a lot about the economy and although there have been plenty of economic challenges facing small businesses over the past few…

Gene MarksMay 2, 2023

client posts

A Bigin Deepdive: Better Communication and Collaboration With Bigin

In my first blog I explained why Bigin is a better and more cost effective option for a small business than Zoho CRM or other…

Gene MarksApril 25, 2023

Forbes

On CRM: Forget ChatGPT, This Is How AutoGPT Will Soon Disrupt Your CRM System

(This column originally appeared in Forbes) While the mainstream public has been obsessed with ChatGPT, the conversational AI chatbot that’s been popular for making recipes,…

Gene MarksApril 19, 2023

client posts

A Bigin Deep Dive: Why choose Bigin by Zoho as your small business CRM?

If you’re researching a customer relationship management (CRM) system for your company you’ve probably already run into Bigin, the small business CRM application made by…

Gene MarksApril 18, 2023

Forbes

On CRM: Pipedrive’s Press Release Is Unnecessarily Misleading

(This column originally appeared in Forbes) Pipedrive is a good CRM product. But unfortunately a recent press release from the company doesn’t help its credibility.…

Gene MarksMarch 20, 2023