Zendesk Archives - GeneMarks.com

Accounting Today

Filling the AI skills gap, and other tech stories you may have missed

(This column originally appeared in Accounting Today) 1. 74% of workers blame employers for their AI skills gap A recent survey by educational platform Skillsoft reveals that 74% of workers…

Gene MarksNovember 8, 2024

Forbes

Business Tech Roundup: Here’s When The First Apple Intelligence Features Will Arrive On The IPhone

(This column originally appeared in Forbes) Here are five things in tech that happened this week and how they affect your business. Did you miss them?…

Gene MarksOctober 13, 2024

Accounting Today

Yet another deepfake scam, and other tech stories you may have missed

(This column originally appeared in Accounting Today) 1. Scammers target LastPass employe A cyber incident making headlines involves yet another deepfake scheme. Password application LastPass has alerted the…

Gene MarksJuly 5, 2024

Forbes

Business Tech Roundup: Apple’s New AI-Powered Device

(This column originally appeared in Forbes) Here are five things in tech that happened this week and how they affect your business. Did you…

Gene MarksApril 21, 2024

Forbes

These Are The Worst CRM Applications For Your Business

(This column originally appeared in Forbes) Recently, USA Today published their list of the Best CRMs (Customer Relationship Management) software for 2024. And there…

Gene MarksFebruary 12, 2024

Forbes

On CRM: What Is Conversational CRM? And Why Should You Care?

(This article originally appeared in Forbes) Another year, another CRM buzz-phrase. Every few years the customer relationship management industry seems to come up with buzz…

Gene MarksMay 24, 2022

Forbes

On CRM: Zendesk Exposes The Weakness In Most CRM Applications

(This post originally appeared on Forbes) This week cloud based customer service and sales management software maker Zendesk

Gene MarksFebruary 5, 2021

Forbes

On CRM: Salesforce, Zoho And Others Step Up To Fight Coronovirus With These CRM Tools

(This post originally appeared on Forbes) One man’s poison is another man’s medicine. Necessity is the mother of invention. You’ve heard this and it’s

Gene MarksApril 2, 2020

Forbes

On CRM: From Salesforce To Zoho, Which Of These 10 CRMs Is Really Best For Your Business?

(This post originally appeared on Forbes) You're looking for a CRM system for your company. But you're not entirely sure what you want. You

Gene MarksMarch 4, 2020

Forbes

On CRM: Why Is A CRM Marketplace So Important? Ask Zendesk.

(This post originally appeared on Forbes) When I speak to people who are looking for a new customer relationship management system

Gene MarksJanuary 24, 2020