In the first installment of this series about small business CRM I described a CRM system as being nothing more than a database. No matter…
Gene MarksMay 16, 2023
(This column originally appeared in Forbes) Here are five things in tech that happened this week and how they affect your business. Did you miss…
Gene MarksMay 14, 2023
(This column originally appeared in the Philadelphia Inquirer) While flowers and brunch remain among the most popular items this Mother’s Day, almost a third of…
Gene MarksMay 10, 2023
(This column originally appeared in Forbes) Right now, as I write this, countless software companies are building new features into their products that will leverage…
Gene MarksMay 9, 2023
My company has been implementing CRM systems for more than two decades. Sometimes people ask me what’s changed the most over that period of time.…
Gene MarksMay 9, 2023
(This column originally appeared on The Hill) Last week was National Small Business Week. Did you notice? If you’re like most small-business owners, probably not.…
Gene MarksMay 8, 2023
(This column originally appeared in Forbes) Here are five things in tech that happened this week and how they affect your business. Did you miss…
Gene MarksMay 7, 2023
I write and speak a lot about the economy and although there have been plenty of economic challenges facing small businesses over the past few…
Gene MarksMay 2, 2023
(This column originally appeared in The Philadelphia Inquirer) Even if your small business is not currently using ChatGPT or other AI technology, you likely will…
Gene MarksMay 2, 2023