customer Archives - GeneMarks.com

Philly.com

What to do when your customers don’t pay on time

(This column originally appeared in the Philadelphia Inquirer) According to a recent study, a whopping 93% of businesses experience late payments from customers. Expert Gene…

Gene MarksAugust 22, 2023

Forbes

On CRM: Regal.io Elegantly Solves One Problem, But Not My Problem…

(This column originally appeared in Forbes) I recently came across a blog written by Jake Saper, a general partner at venture capital firm Emergence. The…

Gene MarksDecember 2, 2022

Entrepreneur

Do You Give Discounts To Your Nonprofit Clients? I Don’t — Here’s Why.

(This column originally appeared in Entrepreneur) Opinions expressed by Entrepreneur contributors are their own. Let’s say you’re running a small business. A technology services firm…

Gene MarksNovember 8, 2022

Forbes

The Next iPhone Promises A Much Longer Battery Life…And Other Small Business Tech News This Week

(This column originally appeared in Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you…

Gene MarksSeptember 11, 2022

Forbes

On CRM: Why Salesforce May Not Be Your Best CRM Option

(This column originally appeared in Forbes) This week Salesforce released yet another version of its platform targeted at small businesses. I say “yet another version”…

Gene MarksAugust 26, 2022

Podcasts

Accepting Digital Payments Can Positively Impact Your Business

41% of customers cite the ease and convenience of digital payments in a new study by PYMNTS.com. Host Gene Marks discusses why small businesses should…

Gene MarksJune 10, 2022

Entrepreneur

Scientists Have Finally Figured Out Why Your Socks Go Missing In The Laundry

(This article originally appeared in Entrepreneur) Opinions expressed by Entrepreneur contributors are their own. In the UK, 84 million socks go missing every month —…

Gene MarksSeptember 28, 2021

Forbes

On CRM: Why Most CRM Partner Programs Are Terrible

(This post originally appeared on Forbes) Oh no, I just got word of yet another "big" change to another of the partner programs from a…

Gene MarksApril 11, 2019