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    Big business has shown small firms what to do — and what not to do — with AI Guardian

    Big business has shown small firms what to do — and what not to do — with AI

    (This column originally appeared in The Guardian) One thing I’ve learned about corporate America is that what it succeeds at ultimately trickles down to benefit small…
    Gene Marks
    Gene MarksAugust 30, 2026
    The Next Job AI Kills Will Be Voicemail Forbes

    The Next Job AI Kills Will Be Voicemail

    (This column originally appeared in Forbes) People still use the phone. They still make calls. And I’m not talking about ordering takeout. Business people call and…
    Gene Marks
    Gene MarksAugust 21, 2026
    Small Business Technology News This Week: AI Shopping Searches Surges, Thryv And Wix Partner, Gemini Notebook Gets An Upgrade Forbes

    Small Business Technology News This Week: AI Shopping Searches Surges, Thryv And Wix Partner, Gemini Notebook Gets An Upgrade

    (This column originally appeared in Forbes) Let’s Recap: AI agentic use in e-commerce is surging, creating challenges Thryv and Wix join forces to help small businesses…
    Gene Marks
    Gene MarksAugust 9, 2026
    The Steel Industry Is Rapidly Embracing AI. Here’s How. Forbes

    The Steel Industry Is Rapidly Embracing AI. Here’s How.

    (This column originally appeared in Forbes) When anyone mentions the “steel industry” it generally means a lot of things: manufacturers, foundries, distributors, rollers, fabricators. All of…
    Gene Marks
    Gene MarksAugust 5, 2026
    Small Business Tech News: Tokenmaxxing Wanes, Fixing Your “Spotty” Wi-Fi, Yelp Adds An AI Phone Assistant Forbes

    Small Business Tech News: Tokenmaxxing Wanes, Fixing Your “Spotty” Wi-Fi, Yelp Adds An AI Phone Assistant

    (This column originally appeared in Forbes) Let’s Recap: “Tokenmaxxing” wanes in popularity Some non-profits are using AI in smart ways Yelp adds an AI phone assistant…
    Gene Marks
    Gene MarksAugust 3, 2026
    Google Workspace can save small biz owners time and money. Here’s how. Philly.com

    Google Workspace can save small biz owners time and money. Here’s how.

    (This column originally appeared in the Inquirer) When it comes to office software, people generally think first of Microsoft. But the reality is that Google Workspace…
    Gene Marks
    Gene MarksJune 30, 2026
    This Week’s Small Business Tech News: Apple Significantly Raises Their Prices Forbes

    This Week’s Small Business Tech News: Apple Significantly Raises Their Prices

    (This column originally appeared in Forbes) Let’s Recap: Microsoft introduces a troubleshooting agent Cloudflare says AI agents are a growing risk to small business Apple raises…
    Gene Marks
    Gene MarksJune 28, 2026
    While Corporations Are Reporting Token Sticker Shock, SMBs Are Starting To Take AI Seriously Forbes

    While Corporations Are Reporting Token Sticker Shock, SMBs Are Starting To Take AI Seriously

    (This column originally appeared in Forbes) Corporate America is beginning to buckle under the costs of AI. Many companies, from Uber to Starbucks to Microsoft to Coinbase and Walmart are either ditching…
    Gene Marks
    Gene MarksJune 11, 2026
    Small Business Tech News This Week From Gusto, Zoom, YouTube And The FBI Forbes

    Small Business Tech News This Week From Gusto, Zoom, YouTube And The FBI

    (This column originally appeared in Forbes) Let’s Recap: HR Platform Gust releases an AI teammate Zoom introduces new AI tools to make meetings more productive…
    Gene Marks
    Gene MarksJune 7, 2026
    Small Business Tech News This Week: Uber, Starbucks, OpenAI, TikTok And 20 Great AI Tools Forbes

    Small Business Tech News This Week: Uber, Starbucks, OpenAI, TikTok And 20 Great AI Tools

    (This column originally appeared in Forbes) Let’s Recap: Uber is having a hard time justifying AI Starbucks cancels its AI inventory system OpenAI pushes back on…
    Gene Marks
    Gene MarksMay 31, 2026
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