(This column originally appeared in The Guardian) Remember Anton Ego — the aptly-named villainous restaurant critic in the animated film Ratatouille? His scathing review of…
Gene MarksOctober 23, 2022
(This article originally appeared in The Guardian) A restaurant in Bloomington, Indiana, has eliminated tipping and is instead raising hourly wages for its employees. An…
Gene MarksFebruary 13, 2022
(This article originally appeared in The Guardian) Should a small business be responsible for their customers’ behavior? That’s the question the owners of La Fogata…
Gene MarksOctober 3, 2021
(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. (more…)
Gene MarksJuly 26, 2020
(This post originally appeared on Inc.) So let me get this straight. (more…)
Gene MarksFebruary 1, 2020
(This post originally appeared on The Guardian) Tom Messina has worked hard over the past 20 years making omelettes and burgers for thousands of loyal…
Gene MarksAugust 18, 2019
(This post originally appeared on The Guardian) It’s not required that you get a tattoo with the restaurant’s logo if you want to work (more…)
Gene MarksAugust 1, 2019
(This post originally appeared on The Guardian) How many times do I have to tell you? It’s 2019! That means if you’re running a small…
Gene MarksMay 1, 2019
(This post originally appeared on Inc.) For as long as I can remember my now 80-year-old mother and I have been having lunch every week…
Gene MarksApril 24, 2019