(This column originally appeared in Entrepreneur) Black Friday — the day after Thanksgiving — is the biggest shopping day of the year and the…
Gene MarksNovember 14, 2023
(This article originally appeared in Forbes) Did you know that Amazon has a customer relationship management system for sale? It does. It’s called Amazon Connect.…
Gene MarksJuly 1, 2022
Are you in the real estate business? Then you must know how hard it is to get new customers. The industry is uber-competitive and today’s…
Gene MarksJune 27, 2022
(This article originally appeared on Forbes) When a survey is sent to you, do you normally complete it? I admit I rarely do. I know…
Gene MarksAugust 24, 2021
(This article originally appeared on Forbes) I was having a conversation with a friend the other day about analytics. He works for a healthcare analytics…
Gene MarksAugust 12, 2021
(This article originally appeared on Forbes) Ever heard of the "metaverse?" It's coming. And if you're using or implementing a CRM (more…)
Gene MarksAugust 2, 2021
(This article originally appeared on Forbes) I'm proud to be a certified public accountant. My profession is highly regarded. (more…)
Gene MarksJuly 15, 2021
(This article originally appeared in Forbes) My company implements both Salesforce and Zoho CRM, among a few other customer (more…)
Gene MarksJuly 5, 2021
(This article originally appeared in Forbes) Customer Relationship Management systems, despite what all the vendors (more…)
Gene MarksJune 21, 2021